All workshops are participative and learner-centered,
most using case studies, and discussions.
SPECIAL, LIMITED-TIME OFFER:
Call or use the form on the previous page today
to check date availability for the workshop(s) that you would like to consider.
Instructional Design (Two-day)
Trust: Building It, Breaking It, Repairing It (One-day)
"Cut it Out:" Recognizing, Reacting, and Reducing Sexual Harassment
(One-day workshop)
Strategic Planning (Two-day)
Organizational Development (Two-day)
Business Ethics (Two-day)
Effective Coaching in the Organization (Two-day)
Coming Clean: Dealing with Employee Theft in a Tough Economy (One-day)
Proven Strategies for Effective Training (Two-day)
Negotiating Conflict Resolution (Two-day
Includes):
-
Defining What Actual Conflict Is
-
When Conflict Hurts Within the Organization
-
When Conflict Helps Within the Organization
-
When Conflict Hurts Outside the Organization
-
When Conflict Helps Outside the Organization
-
Conflict and Goal Achievement
-
Negotiating Effective Conflict Resolution
Effective Writing and Speaking in Organizations (Two-day Includes):
- Business Messages and the Effective Use of Language
- Strategies for Improving
Communication
- Standard American English in Written and Spoken Communication
- A Little Help from the Capital
- Business Letter Issues
- Spelling, Pronouns and Email
- Effective Meetings
- Intercultural Communication
- Introduction to Public Speaking
- Presentation Skills
- Ethics in Communication
Strategies for Team Building and Team Leading (Two-day Includes):
- Communication Basics I
- Communication
Basics II
- The Johari Window
- Theories X, Y and Z
- Group Dynamics
- Team Building and Relationships in Teams
- Delegating, Problem-Solving
and Decision Making
- Team Activities in Organizations
- Managing group/Team Conflict
- Leadership in Groups and Teams
Managers and Leaders: Often Very Different Roles(Full-day
Includes):
- Who’s Transactional, who’s transformational (and why)
- Where each derives his/her authority and how it is used
- Why
visions can differ greatly from manager to leader
- Proactivity
vs. Reactivity
- How
each views (and takes or avoids) risks
- Why
the focus of each is often quite different
- Why
communication approaches can differ significantly
- How each persuades and to what needs and emotions
- Why
decisions are generally made in different ways
- Who
gives and who takes credit for success (or failure)
- How
each views (and embrace or avoid) conflict
- Results
vs. Achievement
- How
each views those around them
Identity, Image and Reputation
(Full-day Includes):
- Differentiating Organizations
by their Identity and Image
- Shaping the Organization's
Identity
- Managing Identity
- In the Eye of the
Beholder: Perceptions of Image
- Building a Solid Reputation
- and more!
Competing in a Changing
Business Environment (Full-day Includes):
- Attitudes Toward Business,
then and now
- Hollywood's Window
on Main Street and Wall Street
- Survivor in the Global
Village
- Steps to Competing
Successfully
- plus more!
Strategic Communication:
Delivering the Organizational Message (Full-day Includes):
- A Communication Perspective
- Staging an Effective
Organizational Strategy
- Constituencies: Recognizing
Them, Analysing Them
- Message Delivery and
the Appropriateness of Your Choices
- Responses by Constituencies:
Assessing Results
Crisis Communication
(Full-day Includes):
- Defining Crisis Characteristics
- Some Famous Cases
in the Past Thirty Years
- Preparing the Organization
for a Crisis
- Effectively Communicating
During a Crisis
- Case Study Discussion
Negotiating the Generation and Cultural Gaps: Leading and Managing a Diverse Workforce
(Two days include):
- What constitutes a "culture?"
- How do age differences impact the worker's view of "work?"
- How do differences in personal background impact the
worker's view of work?
- Are your people individualistic or collectivistic and why does it matter SO much?
- What leadership style(s) can be most effective in leading and managing people from different
cultures?
- ...and more
Building Positive Relationships in Organizations (Full-day Includes):
- Relating to Others in the Group
- The Climate in Group Communication
- Group Cohesiveness: The Good, the Bad and the Ugly of It
- Improving Cohesiveness and Group Satisfaction
- Building and Maintaining Trust Among Group Members
- Socializing New Members to the Group's Ways
Developing YOUR Leadership Style (Two-day Includes):
- Defining Leadership and Styles
- Becoming a Leader in Your Organization
- Competent Communication and Leadership Success
- Gender Diversity and Leadership Roles
- Various Leadership Styles: Comparing and Contrasting
- Choosing YOUR Leadership Style
- Enhancing Your Leadership Abilities
- Case Study Examples and Exercises
Interviewing: Skillfully Reducing Turnover (Full-day Includes):
- Types of Interviews
- Interview Stages and Their Importance
- Using Interviewing Techniques to Hire Right (the FIRST Time)
- Setting Standards BEFORE They begin Working
- Maintaining Standards AFTER They Begin Working
- Interviewing to Keep the Right People (and Lose the Wrong Ones)
- and much more!
Reaching The Potential in Your Employees' Performance (Full-day
Includes:
- Tapping into the Potential of Each Employee
- Managing the Potential of Each Employee
- Using human resources strategies to improve performance
- Using the RIGHT Motivation for Each Employee
- Making Sure You Know What Job Satisfaction is for Everyone
- Making Sure the Right People Understand Performance Expectations
- and more!
